Hospitality & Events Management Value Chain
VCM Hospitality & Events Management Value Chain
Opex model
(Billed Monthly with minimum period of fixed 12 months contract)
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To further enhance your experience, we invite you to explore our industry-specific Value Chain subscriptions, tailored to support your business needs and drive impactful results.
By leveraging the Value Chain Modeler, retail consumer enterprises can drive sustainable growth and operational excellence. Gain a holistic view of operations, optimize processes, and align strategic planning with market demands to ensure success and a competitive edge.
In the fast-paced and customer-centric world of Hospitality & Event Management, businesses must navigate complex operations, seamless guest experiences, and dynamic event execution. A well-structured Value Chain and Operating Model is essential to integrate all touchpoints—from venue management and guest services to vendor coordination and digital experience enhancements. This model enables hospitality businesses to optimize operations, improve resource allocation, and drive consistent service excellence. By implementing a structured value chain approach, businesses can enhance efficiency, reduce costs, and improve guest satisfaction through streamlined workflows and real-time decision-making. Whether it's managing hotel chains, event venues, catering services, or large-scale conferences, this model ensures end-to-end visibility, cross-functional coordination, and sustainable growth.
Maximize your consultancy’s impact with the Retail Conglomerate Value Chain and Operating Model, a structured framework designed to enhance your consulting methodology and overlays. This adaptable template allows you to refine strategies, integrate best practices, and provide a holistic model for your retail conglomerate clients. By leveraging this model, consultancies can ensure optimized operations, aligned processes, and seamless transformation roadmaps for clients
Why Use This Model for Consultancies?
1. Comprehensive Process Alignment – Hospitality and event management involve multiple stakeholders, from vendors to service providers. This model ensures that all processes are aligned, reducing inefficiencies and enhancing coordination.
2. Optimized Customer Journey Mapping – Just as in retail, understanding and improving the guest or attendee journey is critical. This model enables personalized service delivery, from booking to post-event engagement, ensuring maximum satisfaction.
3. Integrated Technology & Digital Transformation – The model facilitates the seamless integration of POS systems, CRM platforms, event management tools, and digital payment solutions, enabling a smooth and modernized service experience.
4. Scalability & Operational Agility – Whether managing a single luxury resort, a multi-venue event, or a global hotel chain, the model helps businesses scale operations effectively while maintaining service quality and brand consistency.
In an era where retail conglomerates face increasing complexity, the Retail Conglomerate Value Chain and Operating Model provides a clear structure to define, validate, and refine ways of working. This model helps businesses establish As-Is, To-Be, and Target models, ensuring ongoing updates and knowledge storage for long-term transformation management. Direct clients benefit from structured workflows, operational agility, and enhanced cross-functional alignment
Why Use This Model?
1. End-to-End Operational Visibility – This model helps businesses define their As-Is, To-Be, and Target models, ensuring a structured approach to improving workflows across guest services, event management, supply chain, and revenue streams.
2. Optimized Resource Allocation – Hospitality businesses operate in dynamic environments where efficient resource management is crucial. This model helps align staffing, inventory, vendor management, and facility operations to ensure smooth service delivery.
3. Scalability & Business Growth – Whether expanding a hotel chain, launching new event services, or entering new markets, this model provides a structured roadmap for transformation, ensuring sustainable growth and operational agility.
4. Integrated Digital & Customer Experience Strategy – Hospitality businesses thrive on exceptional guest experiences. This model helps implement technology overlays, digital customer engagement, and seamless booking/payment systems to enhance customer satisfaction.
Accelerate impact analysis and streamline solution integration with the Retail Conglomerate Value Chain and Operating Model—a framework designed to map SI partner processes against retail conglomerate operations. This model enables quick impact assessment, seamless delivery validation, and optimized process overlays, ensuring smooth integration of SI tools and systems. By using this model, SI partners can offer their clients end-to-end visibility, ensuring their solutions work in harmony with existing infrastructures.
Why Use This Model for SI Partners?
1. Seamless Technology Integration Across the Value Chain – SI partners can use this model to map digital touchpoints, overlay system integrations, and ensure smooth interactions between booking platforms, event management systems, CRM, ERP, and payment gateways.
2. Accelerated Impact Analysis & Delivery Validation – Hospitality and event businesses rely on multiple interconnected systems. This model enables quick identification of gaps, inefficiencies, and optimization opportunities for smooth system deployment and minimal downtime.
3. Enhanced Operational Harmony & Data Flow – The model ensures that SI solutions integrate seamlessly with existing hospitality infrastructures, creating a connected ecosystem between reservation management, guest experiences, logistics, and vendor coordination.
4. Scalability & Future-Proofing – SI partners can use this model to help hospitality clients scale operations efficiently, whether expanding to multiple locations, launching hybrid events, or incorporating AI-driven automation.
Transform your consulting practice with the Retail Conglomerate Value Chain and Operating Model, a versatile and independent offering that consultants can customize and market as their unique framework. This model provides a structured approach to managing retail operating models, ensuring end-to-end process visibility, seamless system integration, and optimized client strategies. Independent consultants can quickly adapt this model to their expertise, offering high-value consulting solutions
Why Use This Model?
1. Customizable for Niche Expertise – Independent consultants can tailor this model to specific hospitality segments, such as luxury hotels, event venues, catering services, or travel management, positioning themselves as specialized industry experts.
2. End-to-End Process Optimization – The model provides a holistic view of the hospitality value chain, helping consultants streamline booking systems, supply chain operations, guest experience enhancements, and revenue management.
3. Seamless Digital & Operational Integration – As hospitality businesses embrace AI, automation, and digital transformation, this model helps consultants align new technologies with existing workflows to ensure smooth adoption and operational efficiency.
4. Scalability & Long-Term Business Growth – By using this structured approach, independent consultants can offer transformation roadmaps, operational overlays, and system integration strategies, helping hospitality clients scale efficiently and stay competitive.
Industry Value Chain Sways
Access a curated repository of resources, insights, and tools designed to empower your business decisions and enhance strategic planning.
VCM Hospitality & Events Management Value Chain
(Billed as one time payment)
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VCM Hospitality & Events Management Value Chain
Billed daily, delivering seamless solutions and agile innovation for sustainable success.
£ 5,000 GBP
/day
Billed Daily
/day
VCM Hospitality & Events Management Value Chain
Billed daily, delivering seamless solutions and agile innovation for sustainable success.
£ 5,000 GBP
/day
Billed Daily
/day
By leveraging the Value Chain Modeler, retail consumer enterprises can drive sustainable growth and operational excellence. Gain a holistic view of operations, optimize processes, and align strategic planning with market demands to ensure success and a competitive edge.
Modus Strategy Management Modeller empowers the Transformation Director Office with a centralized platform for overseeing, coordinating, and driving enterprise-wide transformation initiatives effectively, ensuring alignment with strategic goals.
It provides a strategic business model canvas enabling precise mapping and analysis of business operations, facilitating the swift identification and execution of necessary strategic adjustments.
The modeller delivers robust Value Chain Analysis tools that map end-to-end operational processes, clearly identifying interdependencies, gaps, and opportunities for enhancement across the enterprise.
Integrated Business Transformation Surveys within Modus provide continuous feedback loops, enabling measurement of transformation effectiveness and real-time adjustment based on actionable insights.
Modus maintains a comprehensive Transformation Need Register, systematically capturing and managing transformation requirements to ensure clear visibility, prioritization, and tracking throughout the change lifecycle.
It establishes a clear, structured Target Operating Model (TOM), offering detailed visibility of the future-state organizational operations, explicitly connecting strategic objectives to actionable operational plans.
The platform provides out-of-the-box transformation roadmap templates and initiative management tools, guiding precise sequencing, prioritization, and execution of strategic projects aligned with overarching goals.
Modus Strategy Management Modeller incorporates Transformation Log Management, enabling effective documentation, tracking, and management of changes, risks, and milestones, driving accountability and transparency throughout the transformation journey.
VCM Hospitality & Events Management Value Chain
£ 5,000 GBP
/Month
/Framework
Billed monthly for 6 months
Billed monthly for 3 months
Billed monthly for 3 months
The subscription is priced per month, structured as an OPEX model based on a per-model license, supporting up to 1,000 users. This flexible pricing ensures scalability and cost-efficiency, allowing enterprises to leverage advanced capabilities without upfront capital investment. The subscription continues to be charged unless cancelled.
Transformation Diagnosis Workshop – 5 Sessions
Unlock Your Strategy & Target Operating Model
£ 15,000 GBP
/Framework
/One Time Payment
Billed monthly for 6 months
5 Sessions x 2.5 Hours Each
Billed monthly for 3 months
Transform your business with this powerful, hands-on diagnostic workshop series that bridges strategy with execution. Designed by enterprise transformation experts using the Modus ETP framework, this 5-part workshop delivers a clear pathway from business model clarity to operational transformation.
You will walk away with a Strategy-to-Execution Blueprint and and a defined Target Operating Model, access to the Modus Strategy Modeler based on License subscription, setting the stage for successful transformation programs.
Strategy Management Modeller + AI Intelligence
£ 15,000 GBP
/Month
/Framework
Billed monthly for 6 months
Billed monthly for 3 months
Billed monthly for 3 months
The subscription is priced per month, structured as an OPEX model based on a per-model license, supporting up to 1,000 users. This flexible pricing ensures scalability and cost-efficiency, allowing enterprises to leverage advanced capabilities without upfront capital investment. The subscription continues to be charged unless cancelled.
VCM Hospitality & Events Management Value Chain
£ 5,000 GBP
/Month
/Framework
Billed monthly for 6 months
Billed monthly for 3 months
Billed monthly for 3 months
The subscription is priced per month, structured as an OPEX model based on a per-model license, supporting up to 1,000 users. This flexible pricing ensures scalability and cost-efficiency, allowing enterprises to leverage advanced capabilities without upfront capital investment. The subscription continues to be charged unless cancelled.
By leveraging the Value Chain Modeler, retail consumer enterprises can drive sustainable growth and operational excellence. Gain a holistic view of operations, optimize processes, and align strategic planning with market demands to ensure success and a competitive edge.
VCM Hospitality & Events Management Value Chain
£ 5,000 GBP
/Month
/Framework
Billed monthly for 6 months
Billed monthly for 3 months
Billed monthly for 3 months
Hospitality & Events Management Value Chain
Resource Capability